Privacy Policy

Information We Collect

The personal information we collect depends on how you use GlamOnTap's platform and services. This may include:

• Customers : Full name, Email address, Phone number, Address or service location and Appointment and booking details.
• Beauty Professionals & Salon Partners:Full name, Business or salon name, Contact details, Professional qualifications, certifications and licenses, Portfolio images and profile information, Service offerings and pricing details.
• Appointment and Service Information: Booking history, Service preferences, Communications between customers and service providers Reviews and ratings.
• Financial Information: Bank account or credit card details for payments.
• Media: Profile photos and images posted on the platform.

How We Collect and Store Your Information

We may collect personal information:

• Directly from you when you book an appointment, make bookings, submit forms, or contact us.
• Through our website, mobile applications and other digital platforms.
• From salon partners, beauty professionals or customers during the booking process.

Your information may be stored electronically on secure servers and cloud-based systems managed by us or trusted third-party providers.

Why We Collect, Use and Share Your Information

We use your information to:

• Provide and manage GlamOnTap services.
• Match customers with suitable beauty professionals and salons.
• Verify the identity and qualifications of beauty professionals.
• Provide customer support and resolve disputes.
• Improve our platform, services and user experience.
• Send booking confirmations, reminders and service updates.
• Prevent fraud, misuse and unauthorized activities.

We may also send promotional emails, SMS messages and marketing communications about GlamOnTap services, special offers and partner promotions. You may opt out of marketing communications at any time using the unsubscribe link or by contacting us.

Who We Share Your Information With

We may disclose personal information to:

• GlamOnTap employees and authorized personnel.
• Beauty professionals and salon partners to facilitate bookings and services.
• Marketing, analytics and customer support providers.
• Government agencies, regulators, law enforcement authorities or courts where required by law.
• Professional advisers, auditors and insurers.

Security and Storage

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification or disclosure.However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.You are responsible for maintaining the confidentiality of your account credentials and passwords.

Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or outdated.

We will provide access or corrections in accordance with privacy principles. If we refuse, we will explain our reasons.

Complaints

If you have concerns about how we handle your personal information, please contact us:

Email: support@glamontap.com

We will investigate your complaint and aim to respond within 30 days. If you are not satisfied with our response, you may contact the relevant privacy regulator or authority.

Changes to This Privacy Policy

GlamOnTap may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contacting us

If you require further information regarding our Privacy Policy, please contact us through the following means: Email us at support@glamontap.com